Summary: TutorHive uses essential cookies to keep you logged in and make the site work. We also use Stripe cookies for secure payment processing. Tutors who use Zoom, Voov Meeting, or ClassIn for their sessions may encounter cookies from those platforms when accessing meeting links. You can control cookies through your browser settings.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies set by TutorHive are called first-party cookies. Cookies set by other companies (like Stripe) are called third-party cookies.
Why Do We Use Cookies?
We use cookies for the following reasons:
- To keep you logged into your TutorHive account
- To remember your preferences and settings
- To process payments securely through Stripe
- To maintain the security of your account
- To understand how you use our platform so we can improve it
Types of Cookies We Use
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Essential Cookies | Keep you logged in, maintain your session, protect against security threats | Session | Required |
| Functional Cookies | Remember your preferences, dashboard settings, and display options | 30 days | Optional |
| Payment Cookies | Stripe uses cookies to process payments securely and prevent fraud | Session | Required |
| Analytics Cookies | Help us understand how tutors use TutorHive so we can improve the platform | 90 days | Optional |
Essential Cookies — Cannot Be Disabled
These cookies are strictly necessary for TutorHive to function. Without them you will not be able to log in or use the platform. They include:
- Session cookies — Keep you logged in during your visit
- Security cookies — Protect against cross-site request forgery (CSRF)
- Authentication cookies — Verify your identity when you log in
Third Party Cookies
The following third parties may set cookies on your device when you use TutorHive:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Stripe | Secure payment processing and fraud prevention | stripe.com/privacy |
| Netlify | Website hosting and performance | netlify.com/privacy |
| Formspree | Contact form processing | formspree.io/legal |
How to Control Cookies
You have the right to accept or reject cookies. You can control cookies through your browser settings:
| Browser | How to Manage Cookies |
|---|---|
| Chrome | Settings → Privacy and Security → Cookies |
| Firefox | Settings → Privacy & Security → Cookies |
| Safari | Preferences → Privacy → Cookies |
| Edge | Settings → Privacy → Cookies |
| Opera | Settings → Advanced → Privacy → Cookies |
⚠️ Please note: Disabling essential cookies will prevent you from logging into TutorHive and using the platform. We recommend only disabling optional/analytics cookies if you have concerns.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The date at the top of this page shows when it was last updated.
We encourage you to review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions about our use of cookies please contact us:
- Email: support@tutorhive.app
- Contact form: tutorhive.app/#contact